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Health Literacy: Teach back

Resources for understanding health literacy best practices.

Teach back

Use teach back for medical encounters to ensure understanding and improve safety. Correct any misunderstandings and be ready to try teach-back again. Give positive and encouraging feedback. Ask open ended questions.

Teach back examples:

  • “I want to make sure that I did a good job explaining this ...
  • “Please tell me in your own words why it’s important for you to…”
  • “What questions do you have about this?”

The teach-back method is a way of checking for understanding by asking patients or families to state in their own words what they need to know or do about their health.

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