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Use teach back for medical encounters to ensure understanding and improve safety. Correct any misunderstandings and be ready to try teach-back again. Give positive and encouraging feedback. Ask open ended questions.
Teach back examples:
- “I want to make sure that I did a good job explaining this ...
- “Please tell me in your own words why it’s important for you to…”
- “What questions do you have about this?”
The teach-back method is a way of checking for understanding by asking patients or families to state in their own words what they need to know or do about their health.
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