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Request Materials: Overview

Learn about requesting articles, book chapters and books from MCW Libraries.

We are moving to a new system for managing requests for books and articles. Access to Illiad will end on February 29, 2020.

You will be able to continue accessing your PDFs through Illiad until they expire (30 days from delivery), but you will not be able to submit any new requests as of Feb 28. Please begin using Clio for all your new requests. Links on our webpage and in our databases will be redirected to the new system.

Log in to Clio

How to request articles in Clio using the Get It buttons

Contact Us

    (414) 955-8302

Requesting Materials from MCW Libraries

MCW Libraries offers a document delivery service for MCW, Children's Wisconsin, and Froedtert Hospital faculty, staff, and students. Book chapters and journal articles can be requested and delivered electronically subject to licensing and copyright restrictions. Books can also be delivered to any of our three locations so that you may pick up the item at the location which is most convenient to you. If we don't have the requested item in our collection, we'll do our best to find it through interlibrary loan (ILL). We provide items to our users from the collections at Todd Wehr (MCW) Library, Children's Wisconsin, and Froedtert Hospital Library as well as from other libraries through our Interlibrary Loan service.

This service is available for the following purposes:

  • Non-profit uses (i.e. for private study, scholarship, research)
  • For-profit uses/Pronto Service (i.e. for manufacture of a product, development of drugs or medical devices in the for-profit sector, for-profit litigation, health care services by for-profit companies)
  • Interlibrary Loan to other libraries (MCW Libraries follows the Interlibrary Loan Code for the United States

Fees may apply for this service depending on your affiliation to MCW. View our Fee Structure chart to learn more.

Typical services available to MCW, Children's, and Froedtert faculty, staff, and students and their costs:


Typical Charge

Delivery of a journal article or book chapter from MCW Libraries' collection Free
Transfer of a book (which is part of MCW Libraries' collection) from one library to another Free
Delivery of a journal article or book chapter which is not part of MCW Libraries' collection Most items can be obtained for free or at no cost to the requester. Requester will usually only be asked to pay some costs if the cost to obtain the document is greater than $45.
Delivery of a book which is not part of MCW Libraries' collection Free


MCW Libraries
8701 Watertown Plank Road
Milwaukee, WI 53226
(414) 955-8300

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